on 27-08-2013 21:37
on 27-08-2013 21:37
One of the things i REALLY hate is marleting texts so I asked O2 a long time ago to remove me from their marketing lists.
For several years i got no marketing texts until recently. I contacted 2220 and asked yet again to be removed from their spam lists. now, according to the ICO if i have never opted in to recive these texts and in fact have activley opted out O2 has an obligation to not send them to me.
So why are O2 still sending them to me? this seems to be in breach of The Privacy and Electronic Communications Regulations 2003.
so do I give O2 yet another chance to put this right or do I report them to the ICO for breaching the regulations.
on 27-08-2013 21:47
First off I would check your preference options in My O2. If you are not subscribed to anything then give them a call and ask for an explanation. You haven't recently joined Priority Moments or other O2 promotions?
on 27-08-2013 23:06
on 30-08-2013 13:38
Nonsense, even with these turned off, you will still receive crappy text from O2 and their spammy offers.
Bloody stupid service. I do not recommand!
on 30-08-2013 13:40 - last edited on 30-08-2013 13:49 by Toby
on 30-08-2013 13:40 - last edited on 30-08-2013 13:49 by Toby
After speaking with them, they said they will disable it. And a week later they said it will take 28 days. 28 days of spammy wonderful offers?!
on 30-08-2013 14:15
Is it really that much hassle to check your phone, see that its an email or SMS from O2 and then just put your phone back down again?
I don't really understand why its a major problem?
on 30-08-2013 14:27
on 30-08-2013 14:27
@Anonymous wrote:Is it really that much hassle to check your phone, see that its an email or SMS from O2 and then just put your phone back down again?
I don't really understand why its a major problem?
I have to agree, I get all the texts that O2 send me out and they're very few really.
Very easy to deal with.
on 30-08-2013 16:03
on 30-08-2013 16:03
With so much wrong in the world is it just me that doesn't understand getting upset over something so trivial?
on 30-08-2013 16:18
I've had a poxy O2 marketing text sent to me twice alread today.
No I dont want to win an I pad mini & no im not interested in O2 Refresh.
You would think they would get the hint after I wasnt interested the previous times they sent it to me.
on 30-08-2013 16:30
Do you get this worked up about junk mail that you get through your mailbox? Or spam emails that you get to your email account?