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stolen phone

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stewart2
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on ‎13-04-2020 15:42

on ‎13-04-2020 15:42

has anyone got a phone number number for o2 other than the one 03448090202 as i keep ringing and after all the checks it say sorry cant help you today im trying to give them a crime number and get the emi for the police many thanks stewart

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Bambino
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on ‎13-04-2020 15:49

on ‎13-04-2020 15:49

@stewart2 Along with the numbers @jonsie has provided there's also 0800 032 1402. The Lost/Stolen service is 24/7. You need to stay on the line until the end of the recorded message.

https://community.o2.co.uk/t5/How-to-Guides/Lost-or-Stolen-O2-Device-How-to-Report-it/ba-p/1023988

I DO NOT WORK FOR O2



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jonsie
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on ‎13-04-2020 15:43

on ‎13-04-2020 15:43

Everything is taking longer due to the lockdown. Call centres and social distancing means limited staff to handle all the queries. Patience needed I'm afraid.
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
Other numbers to try
0800 977 7337
0800 587 4005
0800 0901808

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Bambino
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on ‎13-04-2020 15:49

on ‎13-04-2020 15:49

@stewart2 Along with the numbers @jonsie has provided there's also 0800 032 1402. The Lost/Stolen service is 24/7. You need to stay on the line until the end of the recorded message.

https://community.o2.co.uk/t5/How-to-Guides/Lost-or-Stolen-O2-Device-How-to-Report-it/ba-p/1023988

I DO NOT WORK FOR O2



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stewart2
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on ‎16-04-2020 16:05

on ‎16-04-2020 16:05

can any one tell me if o2 have text live on this site need some advice
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MI5
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on ‎16-04-2020 16:09

on ‎16-04-2020 16:09

Live chat is not available currently.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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