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stolen phone

mojo
Level 1: Joiner
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Can I log into an account after reporting it missing. I have tried but the varification code keeps going to the stolen phone

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Cleoriff
Level 94: Supreme
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@mojo 

If you have reported the phone as stolen then O2 will have blocked access to it.

What verification code are you talking about?

*The Game Is On*

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MI5
Level 94: Supreme
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@mojo 

You need to report it stolen to get a replacement SIM card Guide: Lost or Stolen O2 Device? - How to Report it 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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EmilieT
Former Staff
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Good morning @mojo, and sorry to hear about your phone! The info above should answer your question but in case you need any further help, do give us a shout Smiley Happy

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
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TallTrees
Level 36: Perceptive
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Hello @mojo
Very sorry to hear your phone is stolen hope you can get it all sorted out soon. Great help from community and kindness from EmilieT sure you'll get all the assistance you need. Best wishes TALLTREES


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