still no service after 3 days

[rickyfoxy]

ive had no service for 3 days and waiting for a very important phone call you may have just [Removed] my carrer up by not allowing me any service to recieve phone calls

[pgn · Accepted solution]

What if the issue is with your phone and not with O2's network, @rickyfoxy?

Here is how to check: Guide: How can I sort out my network issues? 

And if your phone is capable, you can flip to WiFi calling off your home WiFi signal: https://www.o2.co.uk/connectivity/wifi-and-4g-calling

O2 never guarantee 100% coverage 24/7, as your mobile terms of service indicate. Good luck with the career!

[Enlli]

There are lots of reasons for no service. Coverage is never guaranteed.

Have a look at these and see it they help

Guide: Is the network down for me or everyone? 

Guide: How can I sort out my network issues? 

BTW this is a community of customers and not O2

You could message O2 on 

Facebook (https://o2uk.co/O2CFB)  

 (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

[rickyfoxy]

ive tried my sim in another phone and still same problem ill try changing to wifi calls thanks for the reply

[rickyfoxy]

thanks im going to ring them as ive tried everything and still no service 

[pgn]

Contact numbers for Contract Customer Services below as your O2 phone has no service - if you need them, @rickyfoxy 

.

Customer Service Number Charges

From your O2 mobile	202	Free
From a landline	0344 809 0202	Standard UK rate
From abroad	+44 7860 980 202	Free†

Opening times

Monday - Friday	8am - 9pm
Saturday	8am - 8pm
Sunday	8am - 6pm