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You will need to contact customer services https://www.o2.co.uk/contactus
- 122901 Posts
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You will need to contact customer services https://www.o2.co.uk/contactus
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Hey @jont123, and welcome to the forum 
Did you get a chance to check in with customer services on this? How are you getting on?
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register? 
