speaking to someone

[charlyellen13]

WHY CANT I SPEAK TO ANYONE NO ONE ON LIVE CHAT OR THE PHONE IM GETTING REALLY *bleep* OFF

[jonsie]

I'm getting a  sense of disenchantment @charlyellen13 

All contact numbers

Guide: Coronavirus Community Help and Support 

Choose fraud or any option to speak with someone

Advice from an O2 Guru to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.

[Bambino]

@charlyellen13 If you can't get through calling 202, when you use any of the numbers in the link provided by @jonsie, use the Lost/Stolen or Fraud option if you have to, to get through. Otherwise you'll just be disconnected.