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[Anonymous]

Hi i would like to ask you something. How can I pay online for my monthly payment? Thanks

[Cleoriff · Accepted solution]

Hi @Anonymous Various ways to pay in this guide https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-pay-my-bill-or-Ways-to-pay-guidelines/ba-p/1014090

If you are on contract the best way to pay is by setting up a direct debit...

[MI5]

Easiest way is through the MyO2 website or app http://www.o2.co.uk/myo2 but you really should reinstate your direct debit as per your pay monthly terms and conditions.

[pgn]

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@MI5 wrote:
Easiest way is through the MyO2 website or app http://www.o2.co.uk/myo2 but you really should reinstate your direct debit as per your pay monthly terms and conditions.

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Why?

[Anonymous]

@pgn Then you don’t fall behind on your payments or default on the credit agreement 

[MI5]

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@pgn wrote:

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@MI5 wrote:
Easiest way is through the MyO2 website or app http://www.o2.co.uk/myo2 but you really should reinstate your direct debit as per your pay monthly terms and conditions.

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Why?

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Because o2 chose to put it in them I guess.

[Beenherebefore]

The alternative answer is because the T&Cs form part of the contract so I guess you could be held in breach if O2 wanted to take it that far.
I've never been able to take a mobile contract without setting up a DD to be honest.

[MI5]

I wasn't actually sure what the question was tbh......?

[Anonymous]

I always thought a DD was mandatory if it’s included in the contract t&c

[MI5]

It is mandatory, but as we are aware, customers cancel them.