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sony xperia z3 compact

Anonymous
Not applicable

well just thrown my sony xperia z3 compact in the bin, what a waste, didnt notice the back of it was coming unglued (never been dropped and always kept in protective sleeve) was on holiday and table got splashed, figured its ok as water proof, nope mobile completely dead, on checking mobile the back plate was only half glued together, done a quick search on internet and guess what, quite a few complaints about this model and glue coming apart, so anyone thinking of getting a sony xperia.......dont bother!!

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MI5
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If it was a manufacturing fault, why wouldn't you claim on the warranty?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Cleoriff
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My son has a Z3 and has never had any of the issues you mention @Anonymous. One of our members @viridis has had many Xperia models...I am sure he or @MI5 can comment further...

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viridis
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Err, why not send to sony who can tell if the glue became loose. I've pulled the back off many Xperia and boy, does it take some doing.
A manufacturer fault like that is covered.
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MI5
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Too late now.
It's been dramatically binned!
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
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RCL
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The corner of my Z3 lifted and Sony repaired the phone under warranty 

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Cleoriff
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@RCL wrote:

The corner of my Z3 lifted and Sony repaired the phone under warranty 


Good idea @RCL Much better than binning it...Smiley Very Happy

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MI5
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As I'm sure they would have done in this case.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
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RCL
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Sony has always been very good service when I've contacted them as I had a few ups and downs with the Z3 got a XZ now and is amazing xx

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MI5
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Certainly a better option than o2's repairers.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 10 of 13
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