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slow down load when using hotspot

Sonsimo
Level 1: Joiner
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My Hospot down load speed is very slow 3.5mbs on Samsung J5 2016. O2 claim 18mps but i can never get it 

 

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MI5
Level 94: Supreme
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@Sonsimo 

The minimum required is 2mbs so you are achieving that requirement.

There are no guarantees on speed as many factors can effect it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 122008 Posts
  • 609 Topics
  • 18849 Solutions
Registered:

@Sonsimo 

The minimum required is 2mbs so you are achieving that requirement.

There are no guarantees on speed as many factors can effect it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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madasaf1sh
Level 56: Guvnor
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Also @Sonsimo those speeds are theoretical and is in optimum conditions. 

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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