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since renewing my monthly sim contract i cant send MMS

afon
Level 1: Joiner
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I cant send MMS since renewing on my i phone 5c since renewing my contract last week  

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MI5
Level 94: Supreme
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@afon 

You most likely have a zero spend cap which can be removd by calling O2 Guide: Coronavirus Community Help and Support 

or use WhatsApp or messenger to send pictures over WiFi for free.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

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MI5
Level 94: Supreme
  • 151755 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@afon 

You most likely have a zero spend cap which can be removd by calling O2 Guide: Coronavirus Community Help and Support 

or use WhatsApp or messenger to send pictures over WiFi for free.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
274 Views