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Anonymous
Posts: 0

simplicity took my money but i havnt got my texts

i changed my tariff to simplity (£10 one) i got a text saying that i have unlimited texts and 100 free minutes to use before october 31st and they have debited £10 from my balence. but its still costing me when i text people
so why havnt i got my unlimited texts yet?????
please help thx Smiley Sad
Anonymous
Posts: 0

Re: simplicity took my money but i havnt got my texts

You get free customer services on pay n go simplicity. So call 4445 and ask them they should resolve this for you.
Anonymous
Posts: 0

Re: simplicity took my money but i havnt got my texts

ok then thx
Anonymous
Posts: 0

Re: simplicity took my money but i havnt got my texts

Oh no! I really hope this doesn't happen to me. Is this just happened to you? or others?
Anonymous
Posts: 0

Re: simplicity took my money but i havnt got my texts

it shouldnt do Yasminee it was just a one of mistake by them i think i emailed them and they sorted it out for me and now its working fine. if you ever want to email them just type in support O2 on google Smiley Happy
Anonymous
Posts: 0

Re: simplicity took my money but i havnt got my texts

Its easier just to go to the O2 website and click Contact Us.