on 11-12-2018 11:39
Give customer services a call to get the new login details for the new sim card and you can then merge it into your MyO2 using the bring in other products option.
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 13-12-2018 09:34
Hi @debbie, and welcome to the forum I hope the advice above helps you sorts this out but do let us know how you're getting on with this and if you need any further help!
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register?