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sim not working

Jake75
Level 1: Joiner
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on ‎31-03-2020 13:21

on ‎31-03-2020 13:21

My SIM is not working. I can't text SWAP to 20220 as I can't send texts. Is there something I have missed?

 

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MI5
Level 94: Supreme
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on ‎31-03-2020 13:26

on ‎31-03-2020 13:26

@Jake75 

You start the process from your old working sim.

If sim no longer works, you have to contact customer service Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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