on 09-04-2018 15:21
Please can someone help me
I have been trying to unlock my phone to no avail, had 3 different unlock codes from o2, and of course when i tried them it was too many goes, now when i place a Non O 2 sim into samsung galaxy s6 i get this message,
"Sim network pin Blocked,Enter Sim network PUK"
this is NOT my usual puk as with o2 sim inserted my phone is ok. Have been trying to make someone at o2 understand that i need the DEfreeze/MCK code, they are saying they dont understand!! the problem
have been told by o2 to contact Samsung ( i did, not their problem) also to contact the other provider (i did, the same) and it comes back to O2.. who wont or areunwilling to supply this MCK code, can any one out there tell where to get this code or how to make O2 understand what i require, have been doing this now for nearly 2 weeks!!!
soooo frustrated
regards gandalf (not a real wizard):triumph:
on 11-04-2018 09:52
on 11-04-2018 09:52
Much appreciated @gandalf147 and good luck getting hold of your MCK code!
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on 23-06-2018 18:16
on 23-06-2018 18:16
on 23-06-2018 18:27
on 23-06-2018 18:27
on 10-07-2018 09:42
on 10-07-2018 09:42
Hi There,
I just wanted to ask if they have found the solution for it?
I have the same error message and receiced the unlatching code but it does not work.
Did they manage something at the end? Or did you get solved differently?
Many thanks and kind regards, Sophia
on 10-07-2018 10:30
on 10-07-2018 10:30
Hi @Sophi91 Have you followed the advice in the thread?
It's nothing to do with O2 if you are being asked for the MCK code. You have to ask the manufacturer first..if that fails get your phone unblocked by an independent repairer or local market stall..
Veritas Numquam Perit
on 10-07-2018 10:50
on 10-07-2018 10:50
on 10-09-2018 17:59
on 12-09-2018 16:06
on 13-03-2019 20:13
on 13-03-2019 20:15
on 13-03-2019 20:15