sim doesn't work in new iPhone XR

Jeremy-S · ‎28-03-2020

Hi, I have bought a new O2 Iphone XR, but when i transfer the SIM from old Iphone 8 i have no O2 signal

MI5 · ‎28-03-2020

Phone is faulty or barred.

Return it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

pgn · ‎28-03-2020

Corrected title.

Links to O2 Social Media Team here

MI5 · ‎28-03-2020

already done

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

sim doesn't work in new iPhone XR

Calls dropped soon as dialed

Access to billing / phone plan etc

Phone no longer tied to my account

O2 Travel (for O2 Travel Inclusive Zone) Bolt On

Error code 14