sim card

[emanuelemascolo]

HI GUYS I HAD CONTRACT PHONE INCLUDING SIMCARD I JUST MISSED LAST FEW BILLS BCZ OF MY HEALTH ISSUE I COUL'TN AFFORD TO PAY THEY BLOCKED MY ESIM CARD HOW I CAN GET Back MY MOBILE NUMBER??

[pgn · Accepted solution]

@emanuelemascolo - 

You can get in touch with Payment Management team on 0800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

Guide: How to find help & contact O2 

Good luck!

[MI5]

@emanuelemascolo 

You need to setup a direct debit so you don't miss any further payments.

Details here Guide: How to Pay Your Bill (Contract) 

[pgn]

"I COUL'TN AFFORD TO PAY"

[MI5]

wow!

The DD will have been cancelled so will need setting up again 😎

[pgn]

Which O2's very capable Payment Management team would be sure to mention, given their love of the Direct Debit (over their Sales colleagues elsewhere in VMO2)... at least one imagines 😐

[MI5]

Yes, we all know how capable O2 are at taking payments, or not!

[pgn]

They'll have to buck up now the phantom SMS cash-cow has dried up.

[MI5]

I'm sure they'll find plenty of other ways to screw us over.