Solved: Re: sim card

Anonymous · ‎24-01-2013

You recently sent me a replacement sim and its now lost in the post. Someone could be using it how would I know?

MI5 · ‎24-01-2013

O2 don't send activated SIMs in the post for that very reason. It has to be activated when you receive it and have your details copied over to it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎24-01-2013

O2 don't send activated SIMs in the post for that very reason. It has to be activated when you receive it and have your details copied over to it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎24-01-2013

You normally need to activate the sim.

If it's lost you would hve reported it to O2 and it would have been blocked anyway.

Check if there has been any usage in My O2.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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