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Helpme3
Level 1: Joiner
  • 2 Posts
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I changed my sim only tarrif on 28th April, since then I have had no service, 02 said faulty sim so sent new sim... said was activated..still no service. Chatted on-line 4 times..still no service, got thruoght to customer service was told to wait another 24 to 48 hours for sim to be activated, still no service..It's now been 6 days with no service, can someone help???

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O2Lisa
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Morning @Cleoriff, yeah of course, thanks for the tag smiling

@Helpme3 I'll message you privately and get this looked in to for you

My working hours are Monday - Thursday 08:00 - 18:00
Any messages sent outside these time will be responded to on my return.
Thanks slight_smile

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Girl in a jacket

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Cleoriff
Level 94: Supreme
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@Helpme3 

I'll ask one of our account advisors to help here. @O2Lisa are you able to assist please?

Veritas Numquam Perit

Girl in a jacket
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O2Lisa
  • 996 Posts
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Registered:

Morning @Cleoriff, yeah of course, thanks for the tag smiling

@Helpme3 I'll message you privately and get this looked in to for you

My working hours are Monday - Thursday 08:00 - 18:00
Any messages sent outside these time will be responded to on my return.
Thanks slight_smile

signature
Girl in a jacket
Message 3 of 4
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Helpme3
Level 1: Joiner
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Registered:

Thank you so much.

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