sim card not working

[imran786]

help with sim

[TallTrees]

Hi there @imran786 

Guide: Sim Swap: a mini guide 2017 update 

This guide may help 

Or contact o2 customer services 

Guide: How to find help & contact O2 

[Bambino]

@imran786 If you have no phone to use and need to speak to customer service, download Skype Guide: A Guide to Skype and call free on +44800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (now X) (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)