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settting up a new card on my account

Anonymous
Not applicable

my banvk say everything is fine why cant i set up a new card on my acount?

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MI5
Level 94: Supreme
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Without knowing any more about your issue, it would be best you contact CS to add the card for you http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 5
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chrisymon
Level 5: Ponderer
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You say a new card. Has card been activated yet. Has address detailes changed or even your surname. All these can be factors. Check these aswell. May not be the reason but its always worth to check that they match to your o2 account.  

"I work for O2, however any advice or opinion given in this community should be considered my own and not necessarily representative of Telefónica UK Limited." Currently using S7 edge
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Anonymous
Not applicable
I too having same problem with credit and debit card terrible service o2
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MI5
Level 94: Supreme
  • 143454 Posts
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Registered:
Lots of people have had trouble adding a new card in the past - the best way is to call CS to do it for you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 5
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