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Level 1: Joiner
Posts: 1
Registered: ‎24-05-2019

set up new sim in new iphone

[ Edited ]

I have followed all instructions to set up new sim in iphone. still getting 'no service' message over 24 hours later. (have checked service in my locality, it's fine)

Hurrah !! .... just gone for the "switch it off then on again" option.... it worked & I can now enjoy my new phone. ..... still can't get over the fact that this low tech solution is all it takes.... sometimes ;0)rofl


Posts: 84,706
Topics: 580
Solutions: 4,326
Registered: ‎04-01-2009

Re: set up new sim in new iphone

Is this a new sim or a replacement sim?

If replacement then call customer service or use the online to remove any bar on the account.

It maybe you are doing a sim swap so contact customere service for further assistaNCE

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Posts: 117,620
Topics: 576
Solutions: 16,526
Registered: ‎04-04-2012

Re: set up new sim in new iphone

It's the equivalent of rebooting your computer. Fixes 90% of issues 😁
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)