service cut off

[5643803]

l was warned not to open an account with o2 but l ignored that advice boy what a mistake!

o2 have cut my service off for not paying £0.00 the amount on my bill,

O2 have failed to honour the contract so l will be cancelling ASAP. 

Account no: -------------- Outstanding arrears: your device instalment of £0.00 Your bill of £0.00 is overdue. If you don't pay this in the next 7 days we'll have to cancel your Extras. You can pay now through My O2, or by calling 2729 (free from your O2 mobile) or 0800 902 0217 from any other phone. If you can't pay in full, call us on 0800 902 0217 so we can talk you through your options.

Thanks,

O2

[Enlli]

As we are all customers here. You need to contact O2

You can reach the Payment Management team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best time to call is around 8.00am

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