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samsung galaxy ace wifi / data charges

Anonymous
Not applicable

Hi , i am George , 58 year old male , got new phone galaxy ace 2 months ago , never use it for internet use / data etc , just purely phone , but geo charged 15 quid last month for usage of wi fi , argued the point of never use it , but they say i should have switched it off from roaming ??? am sorry i not cleaver on this , but think it unfare to charge me for some thing i never used , any one know of this please ???

 

George..

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perksie
Level 69: Guiding Light
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You need to turn off data, there is no charge for using wi-fi:


Menu> Settings> Wireless and Network> Mobile Networks> Use Packet Data> Disable
Data Roaming> Disable.

 

 

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

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perksie
Level 69: Guiding Light
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

You need to turn off data, there is no charge for using wi-fi:


Menu> Settings> Wireless and Network> Mobile Networks> Use Packet Data> Disable
Data Roaming> Disable.

 

 

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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