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sIM CARD NOT ARRIVED

DW20
Level 1: Joiner
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i ORDERED MY REPLACEMENT SIM ON 10 SEPTEMBER AND IT STILL HAS NOT ARRIVED (9 DAYS) - PHONE QUEUES ARE HORRENDOUS - HOW DO I SORT THIS?

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jonsie
Level 94: Supreme
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We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

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gmarkj
Level 67: Unsung hero
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You could message on social media instead?

Links are above, or here:

Instagram https://o2uk.co/O2CIG), Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW). 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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