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require address to send a recorded letter to cancel o2 contract

Anonymous
Not applicable

Ok will be cancelling my o2 contract, in a month or two, its up for renewal 5th March 2014, so would like to get a letter off in the post a good month in advance, giving 30 days notice , and will send it recorded delivery. Ok this sounds simple, but No its not, did chat help and support via o2 online, spent 20 mins trying to get this address, I dont want to cancel on chat, or phone, I want to send a letter and then go to the shop I got the phone from, to confirm this. But after 20 mins, trying to get me to stay, the answer is no we cant give you an address period, you have to do it on chat or phone.....Now I was told in the o2 shop where i signed up, to this contract, that I could cancel by a letter, what is this secret address pretty please......if any one knows of it, I would be very grateful, thanks in advance..

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Anonymous
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Welcome.

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perksie
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@Anonymous wrote:

Yes its a matter of timing isnt it, will be thinkoing of sending letter approx 5th feb, there abouts, but going to go into the o2 shop, for more advice.


You do that and then we can tell you if the advice given there is correct.

 

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