Re: replacement sim card

shropshirelass · ‎20-11-2020

On changing my phone and putting my sim card in, it fell to the floor and my dog chewed it. I've spoken to a recording to advise I need a replascement but am not sure if it will be done.

madasaf1sh · ‎20-11-2020

@shropshirelass

Let me tag @Thomaso1 and @Anonymous who should be able to help

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

MI5 · ‎20-11-2020

@shropshirelass

Was this a new sim or your old one (if upgrading)?

You can use your old sim in new phone or if it's a blank new sim, O2 can activate it remotely for you.

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I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎20-11-2020

@madasaf1sh thanks for the tag.

@shropshirelass Will private message you regarding the sim card issues

O2

replacement sim card

Calls dropped soon as dialed

Access to billing / phone plan etc

Phone no longer tied to my account

O2 Travel (for O2 Travel Inclusive Zone) Bolt On

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