refund

[LR1]

Dear team, 

Could you please kindly provide me with an update on my return and when will you process the refund. The return date 6 May 2020, 2 x iPhone covers. I am not sure if this is a private message. Please reply and I will give you more details about the return. Thank you. 

[O2Tracey]

This is a community page and is no way connected to customer service, you will need to contact customer services to allow them access to your account.

[O2Tracey]

Many O2 customer service staff are working from home due to the pandemic and social distancing etc.

Currently 0800 587 4005 appears to be the best one to get through.

[Bambino]

@LR1 Other numbers available apart from the one above are in the link below:

Guide: Coronavirus Community Help and Support 

[LR1]

Thank you. I cannot get hold of anyone at O2, just some standard replies. 

Many thanks. 

[LR1]

Many thanks.

[LR1]

Many thanks.