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refreshed my phone, need a receipt for insurance provider

kitch
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As per the title I have refreshed my phone and need a receipt for insurance provider.

 

I had a live chat over a week ago where the adviser said they would email me a receipt so I could set up insurance on my new handset. I have received nothing, I check my junk mail every day as well so it didn't end up in there

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MI5
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@kitch 

Receipts for all your orders are in the "My Orders" section of your MyO2 http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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Bambino
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@kitch Live Chat is useless. Call customer service for free on 202 from your mobile. Best time to call is 8-8.30 am, if you can, to avoid a long wait on hold. Also check your MyO2 page to see if there's anything there.

I DO NOT WORK FOR O2



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MI5
Level 94: Supreme
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@kitch 

Receipts for all your orders are in the "My Orders" section of your MyO2 http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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Anonymous
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@kitch

Also if you have emails about your o2 Refresh they should help to as they have an IMEI with the Device you ordered if you haven't deleted them
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kitch
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Thanks to all, I don't know if a screen shot of the order details is what they need, but it will be worth a go if only to save the piped muzak on 202

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