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refer a friend £40 / £40 amazon vouchers - heard nothing from o2 - missing vouchers

jking-747000
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on ‎27-07-2018 20:24

on ‎27-07-2018 20:24

I referred both my son and daughter to o2 - both got a oneplus 6, over 2 months ago. 25th May and 5th June the orders where done on the o2 website.

 

I've emailed o2@co-buying.com over 2 weeks ago, haven't got a reply

 

I got confirmation from both sales straight away that someone is joining o2 via your link etc.

£40 amazon vouchers each, and two lots of them are due.

 

Where do i go from here, is there a contact number for this scheme or another way to find out about this ?

 

 

 

 

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jonsie
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on ‎12-09-2018 02:35

on ‎12-09-2018 02:35

Any update @EmilieT?

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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EmilieT
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on ‎12-09-2018 08:11

on ‎12-09-2018 08:11

Hi @jking-747000, I'm sorry to hear you're still waiting. I've chased this up for you and will send you a Private Message nowto discuss this more. 

 

Thanks @jonsie for the mention thumbsup

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jking-747000
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on ‎18-09-2018 18:15

on ‎18-09-2018 18:15

still waiting...

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jking-747000
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on ‎23-09-2018 01:54

on ‎23-09-2018 01:54

Obviously this is going no where, i've wait long enough, is there a o2 complaints department?
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jking-747000
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on ‎23-09-2018 01:56

on ‎23-09-2018 01:56

https://www.o2.co.uk/how-to-complain
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jonsie
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on ‎24-09-2018 03:04

on ‎24-09-2018 03:04

Yes that's the link you need. Use the Resover link for a quicker answer to your complaint.

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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