received phone call from england to thailand

[Anonymous]

I received a phone call from england yesterday not a cold call all legal and above board, What i would like to know is why have i been charged fifteen pounds for receiving this call.

[MI5 · Accepted solution]

It costs £2.00 per minute to receive calls when in Thailand http://international.o2.co.uk/internationaltariffs/travelling_abroad

[Cleoriff]

More info on charges here @Anonymous

[MercedesS]

Hello @Anonymous!

Please let us know if that’s what you needed! 

@jonsie is our community expert in Thailand!  so don't hesitate to ask him for further advice! 

Welcome to the O2 community! We hope to see you around

Thanks a lot @Cleoriff and @MI5 for your amazing help 

[jonsie]

Nothing to do but pay I'm afraid and lesson learned. If on contract and using TU over wifi then the call would have been free. Unless you were off seeing the real Thailand 🇹🇭 its pretty difficult to find any bar or hotel in any city or town that doesn't have free WiFi. But just sometimes.... you have to buy a cheap beer 🍻

[Anonymous]

Thanks for the info now i know wont make that mistake again,