re: still getting email from u on my old email address

[hosay299]

 still getting email from u on my old email address

but can not see why as i changed my email address over 6 months ago

toby i am now callin 02 customer service. on the phone to them now.

is there away u can change it as i see no link in foot of the email which cabn do that just unsubsribe???

will post back when they have a answer on the phone

[hosay299]

The lady i think called Zoe look and up-date my account across all system with the the new one which is the gmail one not talktalk.net one.

so lets see if that does it as i can not see why e-mail are still going to my old address as my o2 account online is on my new addresss

[MI5 · Accepted solution]

Did you change it i your MyO2 http://www.o2.co.uk/myo2 ?

[Cleoriff]

I hope CS has changed it across the board now @hosay299. When I changed my email address I did it via My O2 as suggested by @MI5...I have had no problems at all. I still use my old address for other communications but all O2 emails go into my gmail account.

[jonsie]

I changed mine in My O2 because of the amount of spam I was getting due to o2 passing on my details to the world and his son.  How do I know? Because that email was a oneoff and used for nothing else. Will it happen again... afraid so despite any marketing preferences. 

[MI5]

O2 would never do that jonsie....
I have an email from the CRS to prove it

[jonsie]

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@MI5 wrote:
O2 would never do that jonsie....
I have an email from the CRS to prove it

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I got the same generic email but strangely enough it was in the palm folder.....