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"problem while processing your request" Upgrade Checkout

BWJ
Level 1: Joiner
  • 1 Posts
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Hello!
I keep receiving the message, at the checkout stage of upgrading my contract:

"problem while processing your request"

The upgrade I'm trying to purchase is a sim only 30GB plan

Thank you!

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MI5
Level 94: Supreme
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Registered:

@BWJ 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

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