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"Unlimited"??????

Anonymous
Not applicable

I always thought "Unlimited" meant "Unlimited"? Obviously not in the 02 world. Not only did I get cut off from my call as I reached my limit for "Unlimited calls" to 02 users but you also took my credit too!...yes you sent me a text but as I was using my phone at the time I didn’t see it..How silly of me.. so could anyone tell me what the cap is for "Unlimited calls" to other 02 users? I am hundreds of miles away from my partner and now have to wait until I can get free calls next month or spend a fortune in credit!...thanks 02 ...maybe you should call this tariff "Unlimited but limited calls?...only a suggestion

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Anonymous
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ok everyone...stand down!. Problem solved.. had help from a great on-line helper.. many thanks to you x

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Anonymous
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ok everyone...stand down!. Problem solved.. had help from a great on-line helper.. many thanks to you x
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adamtemp64
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What problem did the support staff resolve may help others searching.

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Anonymous
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What did they do ?
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Anonymous
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I'm lost lol, did you come to the end of your months allowance? If you did, it will then use your credit until you top up again start your anniversary date
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