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"Sorry your call cannot be continued"

Cliff
Level 1: Joiner
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Registered:

I've been unable to call numbers in Ireland since yesterday.   The problem began in the UK, and today I'm now in Ireland and the problem is continuing.  I'm constantly getting the message "Sorry your call cannot be continued.  I've also tried calling the O2 help number (+44 7860 980 202) but I get a message saying the call can't be made.  Can someone help please?

Message 1 of 5
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MrsG14
Level 1: Joiner
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Registered:

Hi, I am also having this same issue di you get any resolve ? tai 

Message 2 of 5
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walltech
Level 1: Joiner
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Im having the same issues, did you get it resolved or figure out what is doing it?

Message 3 of 5
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TheresaV
Former Staff
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Registered:

Hi @Cliff @walltech @MrsG14 I have sent you a PM to request a couple more details to pass this on slight_smile

COVID-19 support - Help and support from O2 during the lockdown
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Message 4 of 5
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TheresaV
Former Staff
  • 1922 Posts
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Registered:

Hi @Cliff @walltech @MrsG14 there was an issue with the network which however now should be fixed 😊 Let me know if you have any further problems!

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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Message 5 of 5
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