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"Sim 1 Not provisioned"

CitizenPaul
Level 1: Joiner
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Just got an alert on my phone saying

SIM 1 not provisioned

I cannot call for help...

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Bambino
Level 78: King of Kings
  • 19906 Posts
  • 961 Topics
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@CitizenPaul From a search I've found you have to keep rebooting your phone.

If you need to speak to customer service you can use Skype: Guide: A Guide to Skype 

Call 0800 032 1402 
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255

I DO NOT WORK FOR O2



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Bambino
Level 78: King of Kings
  • 19906 Posts
  • 961 Topics
  • 2861 Solutions
Registered:

@CitizenPaul From a search I've found you have to keep rebooting your phone.

If you need to speak to customer service you can use Skype: Guide: A Guide to Skype 

Call 0800 032 1402 
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255

I DO NOT WORK FOR O2



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