put in wrong email address

[lis1]

hi, 

i have just chose my extra and was logging into it and put the wrong email address in, now i cant change it as it is looking me to confirm the email address. i dont know what to do, will this still be link to my 02 account??

[madasaf1sh]

@lis1

Best thing to do is contact the support team for the service you are redeeming the offer for.

[MI5]

@lis1 

Try it again with the correct email.

If it's not confirmed it may not have registered as a used code.

If not you'll need to call customer service.
Numbers here Guide: Coronavirus Community Help and Support 
Or advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.

[lis1]

Thank you 

[lis1]

Thank you for your help