on 20-12-2014 18:15
Solved! Go to Solution.
20-12-2014 18:19 - edited 20-12-2014 18:23
If you speak to O2 Customer Services. 202 for Contract. 4445 for PAYG. 8002 for Business. http://www.o2.co.uk/contactus they should be able to send you this information and some info is available in your myo2.
Edit to add recent thread -> http://community.o2.co.uk/t5/Discussions-Feedback/proof-of-purchase-problems/m-p/680471/highlight/tr...
on 20-12-2014 18:43
Simply ask for a copy of the receipt...
on 20-12-2014 20:11
I wish to insure my phone and it is beyond the 28 day window that O2 give so I am having to get it through other means, it ls stated in the terms and conditions that should I need to make a claim I need proof of purchase. I've looked and I cannot seem to find the receipt and copy of my contract, my question is, is it possible to get another copy of my contract sent to me or am I stuck?
@Anonymous - If you bought the phone using a debit or credit card there might be sufficient information on your monthly bank or card statement to satisfy the insurer.