Solved: Re: proof of purchase

Teemo · ‎17-08-2020

hi, can someone please advise me how to get a proof of purchase to claim my free gift from Samsung.

kamalaggi · ‎21-08-2020

I just used the delivery note that came with the phone. They accepted this as proof of purchase.

Bambino · ‎17-08-2020

@Teemo Should be on your MyO2 page:https://community.o2.co.uk/t5/How-to-Guides/How-do-I-get-to-the-Download-Bill-page/ba-p/1014096

I DO NOT WORK FOR O2

Martin-O2 · ‎21-08-2020

Did you manage to get hold of your proof of purchase @Teemo or do you still need some help?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

Teemo · ‎21-08-2020

hi Martin, I still haven't managed to get one and would appreciate any help. thank you x

kamalaggi · ‎21-08-2020

I just used the delivery note that came with the phone. They accepted this as proof of purchase.

Martin-O2 · ‎24-08-2020

Thanks @kamalaggi!

@Teemo do you still have the delivery note?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

Teemo · ‎25-08-2020

hi Martin, I didn't have but after many many calls I finally got through to someone at 02 that managed to send me what I needed x

Martin-O2 · ‎26-08-2020

Awesome news @Teemo! Thanks for coming back and confirming.

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

JohnJohn · ‎02-09-2020

I need a proof of purchase for an insurance claim for an iPhone 5SE with order number o2-036570193.

JohnJohn · ‎02-09-2020

who did you get through to?

O2

proof of purchase

how to speak to someone at o2

ESim issues

Switch Up Online - Not working

ordered device and no update

Minimum Contract Term ending... Will price stay th...