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Anonymous
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Accepted Solution

problem paying

I have had money probelms and cant pay this month. What should I do? Smiley Sad

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Posts: 98,522
Topics: 545
Solutions: 12,411
Registered: ‎04-04-2012

Re: problem paying

Call cs on 202 and let them know. The worst you can do is nothing.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
Posts: 0

Re: problem paying

Hi @Anonymous

Their is a possibility that they will set up a payment programme for you.

The worst you can do is not make contact Asap.
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Posts: 84,505
Topics: 716
Registered: ‎14-01-2013

Re: problem paying

Hi @Anonymous 

As advised, please ring Customer services and explain your problem. Don't just leave it and hope for the best..

Hopefully someone will be able to help you..

*The Game Is On*

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Posts: 79,724
Topics: 570
Solutions: 3,783
Registered: ‎04-01-2009

Re: problem paying

It's possible for a payment plan but unlikely that you could use your phone until the bill was paid off. This would however stop your credit file from being affected.