on 30-03-2015 17:29
on 30-03-2015 17:29
ok so I come back from hiliday and there's a big o2 bill waiting for me so I look on internet at my account and decide to ring o2 on my mobile to clarify things.
I'm pretty certain I didn't dial a premium number to speak to them (why would I when its free to call them from mobile) anyway I now have a bill for £14 for one call to 02.
My question is has this happened to anyone else?
on 30-03-2015 20:13
Thailand
with a 1 hour stopover in Hong Kong
on 30-03-2015 20:33
on 30-03-2015 20:33
Sounds like it was diverted through an international operator. Did the ring tone change at all?
I have rung from Thailand twice without problems.
on 30-03-2015 21:43
So did you make the call while away? Hong Kong is part of China now don't forget - was the call made while in Hong Kong?
on 30-03-2015 21:46
on 30-03-2015 21:46
Calls made in China are £1.50/min if routed through the operator....soon rack up £14.
on 31-03-2015 13:47
No the call to the premium number was made when i returned from my travels, i was calling about another charge (data usage that i dispute) made whilst in Hong Kong. It all seems to be linked!