Solved: premium block numbers

Premiumtexts · ‎31-10-2016

I entered a competition a few weeks back what I thought was free however I have been charged on my o2 mobile contract £3.75 per week for 3 weeks now!!!I have tried to get hold of o2 and they just dont take the calls or chat function?I cannot get hold of o2 and if I do eventually can they block these premium numbers?I have also reported it to action fraud as I never replied or agreed to any of the texts but being charged.

MI5 · ‎31-10-2016

You need to chase it up with the company charging you http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Have-you-fallen-for-or-been-conned-into-a-premiu...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎31-10-2016

You need to chase it up with the company charging you http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Have-you-fallen-for-or-been-conned-into-a-premiu...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Premiumtexts · ‎31-10-2016

Thanks very much.Will give that a try.

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