porting to O2

[Anonymous]

Have just started a new contract with O2 having left Vodafone with my PAC code, and was told that it takes 24hours for my old number to port to my new phone.

However, this hasn't happened; 27 hours and counting...

Does anyone know how long this usually takes?

Thanks

[MI5]

It can sometimes take 2-3 days if it's a busy period. Has you old sim card switched off yet? If so keep rebooting the new sim until it comes online.

[Anonymous]

Old phone still alive and kicking, guess I need to be patient?

[Anonymous]

It's supposed to be a virtue

[MI5]

If nothing has happened in the morning give CS a call to check it's going through OK.

[Anonymous · Accepted solution]

There is an issue with service changes today, including porting in, in that they are taking longer than usual.

The requests are all queued so just be patient and it'll get done asap

[Toby]

Hi Jim21,

As opium has said (thanks opium!), we're having a few issues with porting at the moment meaning it is delayed in some cases, but the technical team is working very hard as we speak to resolve the problem.

Have you managed to port yet?

Cheers, Toby