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Nas007
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hello

 

When will my number port over?

Message 1 of 2
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gmarkj
Level 66: Unequalled
  • 12083 Posts
  • 94 Topics
  • 1125 Solutions
Registered:

Once your PAC code has been accepted, the number you want to keep will get a text confirming the date of the move @Nas007 

If you have not had that then the PAC code might not have been registered (o2 has a history of missing the PAC if given during the order process).

See more information in the guide below, including a way to resubmit your PAC.

Guide: Migration & porting into O2  

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Message 2 of 2
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gmarkj
Level 66: Unequalled
  • 12083 Posts
  • 94 Topics
  • 1125 Solutions
Registered:

Once your PAC code has been accepted, the number you want to keep will get a text confirming the date of the move @Nas007 

If you have not had that then the PAC code might not have been registered (o2 has a history of missing the PAC if given during the order process).

See more information in the guide below, including a way to resubmit your PAC.

Guide: Migration & porting into O2  

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 2 of 2
258 Views