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port number to O2

Anonymous
Not applicable

Hi All, 

 

I summited a form online to request to port number from giffgaff to O2. However, I did not receive any confirmation email. 

 

The transfer is expected to happen today (got a confirmation msg to my giffgaff sim yesterday, but no msg to my O2 sim),

 

Now, my giffgaff sim has stopped working, but my O2 sim is still working with the old number. 

 

Is this normal?

 

Thank you 

 

 

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Cleoriff
Level 94: Supreme
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@Anonymous 

You need to call O2.. Use any number in this guide Guide: Coronavirus Community Help and Support 

*The Game Is On*

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 106177 Posts
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  • 5438 Solutions
Registered:

@Anonymous 

You need to call O2.. Use any number in this guide Guide: Coronavirus Community Help and Support 

*The Game Is On*

Girl in a jacket

View solution in original post

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Funtboy
Level 1: Joiner
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Me too. From Three. My three sim is still currently working though. I'd be interested to know how you get on...

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Anonymous
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@Cleoriff Thanks for your info. 

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Anonymous
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@Funtboy contact O2 using online chat. It is said the transfer is still in progresssssssssssssssssssssss.....

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Funtboy
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O2 Chat.jpeg

Thanks @Anonymous, I get this from the app... 

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Anonymous
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Port completed. Both msg and call are working now. 

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Funtboy
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Good to hear!

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Sammianni59
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How long did it take, I’m still waiting to complete been most of day. 😞

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