photo charge

JCTM · ‎13-05-2020

My bill has jumped by £20 in this last billing period and the breakdown shows this is down to picture messages being sent.

However, I am still within my text and call limits. I also get 2Gb of data per month and I have not exceeded even 1 Gb of data since Feb and even then it was 1.6Gb.

Why would I suddenly be getting charged so much for photos?

jonsie · ‎13-05-2020

info here

Guide: Accidental MMS Sending and How to Avoid it

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎13-05-2020

@JCTM

Picture messages are 60p each (after the addition of vat) and not included in your text or data allowances.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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