Solved: phone repair

Anonymous · ‎22-01-2016

I dropped my phone and took it to my local o2 shop, a courier was to pick it up the next day, I have just contacted o2 to find out when I get my replacement and have been told that the courier went to the wrong shop! So it wont be picked up til monday , so another werk without a fone , what a jokes,

Cleoriff · ‎22-01-2016

Hi @Anonymous A sorry state of affairs. You can complain here http://www.o2.co.uk/how-to-complain

Veritas Numquam Perit

View solution in original post

Cleoriff · ‎22-01-2016

Hi @Anonymous A sorry state of affairs. You can complain here http://www.o2.co.uk/how-to-complain

Veritas Numquam Perit

MI5 · ‎22-01-2016

If you wish to make an official complaint use this link http://www.o2.co.uk/how-to-complain

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎22-01-2016

Was this an insurance repair? Personally I would get the phone back and arrange repair with the manufacturers.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

viridis · ‎22-01-2016

Yeah, me too....

Cleoriff · ‎22-01-2016

@viridis wrote:
Yeah, me too....

Mmmmmm....:smileysad:

Veritas Numquam Perit

Anonymous · ‎22-01-2016

Wrong shop? That sounds rather odd, get it back & send it to the manufacturer

O2

phone repair

Cracked screen

Top up

Contract end date

Travel bolt on

using phone abroad