phone is still off after paying bill
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on 12-09-2020 13:02
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on 12-09-2020 13:07
Have you rebooted your phone?
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12-09-2020 13:07 - edited 12-09-2020 13:08
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12-09-2020 13:07 - edited 12-09-2020 13:08
It may not be on over the weekend. Keep rebooting the phone. You could call O2. All numbers in this guide Guide: Coronavirus Community Help and Support
Advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Also, press Fraud or Lost and Stolen if given that option.
Edit spelling!
Veritas Numquam Perit
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on 12-09-2020 13:09
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on 12-09-2020 13:09
If rebooting does't help I'll ask @O2Daniel to see if he cam help.
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on 12-09-2020 13:33
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on 12-09-2020 13:33

