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phone damaged beyond repair

Anonymous
Not applicable

my htc desire is completely broken .Beyond repair. I have no insurance and i'm paying fiver a month for it. Can o2 do anything for me, for example , supply me with another half decent phone for same money

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Curr946
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Call up or visit store and ask
Current Phone: Sony Xperia XZ Premium

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Curr946
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Call up or visit store and ask
Current Phone: Sony Xperia XZ Premium
Message 2 of 9
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Cleoriff
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No I'm afraid you will have to buy another phone. Plenty to chose from in the online shop https://www.o2.co.uk/shop/phones/#sort=content.sorting.featured

What tariff are you on currently?

Veritas Numquam Perit

Girl in a jacket
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Bambino
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@Anonymous If you had no insurance there really isn't anything that O2 could do. There are lots of cheap and cheerful sim free phones on Amazon or eBay. If you shop around I'm sure you'll find a suitable phone.

I DO NOT WORK FOR O2



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MI5
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Are you on a refresh contract?
If so, you can pay off what you owe on your current phone and take out a new contract.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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@MI5 wrote:
Are you on a refresh contract?
If so, you can pay off what you owe on your current phone and take out a new contract.

If so, £5/month seems extraordinary cheap.

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MI5
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I couldn't figure how else they would know it was £5 for the phone?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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Curr946
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Might be a five pound loyalty contact
Current Phone: Sony Xperia XZ Premium
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