phone broken trying to log into my O2 account but keeps sending codes to my phone

[WBme]

As above

but o2 do not offer alternative route destination for sending code.

o2 say Contact us/ Customer services but dont offer a phone number at their end (but not short of phones there...) and in trying to find alternative contact to them, all options send you round in loops. They just say check Q&As and contact community. They may have a phone number there but not obvious/ hidden/dont want telephone conversations at that end.

So what is telephone number for the customer services please?

[jonsie]

You need to contact customer service

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202 or 0344 809 0202

All ways to get in touch in this link:

Guide: How to find help & contact O2 

[MI5 · Accepted solution]

@WBme 

You can also put your sim into a working phone to receive the codes and once you do gain access to your MyO2, you can add a backup number to send codes to if you face a similar situation in the future.