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Anonymous
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phone broke lees than a year

hi my phone wont switch on or at least the screen has broke it just went when i was on o2 wap i cant find my reciept but i know the date i bought it from o2 shop will they be able to fix it or replace it for me without reciept i think i still have the box it came in. cheers
kev
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Anonymous
Posts: 0

phone broke lees than a year

Which phone is it? Most come with a two year warranty nowadays so you will be fine.
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Anonymous
Posts: 0

phone broke lees than a year

even if i dont have a recipt?
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Anonymous
Posts: 0

phone broke lees than a year

Did you register with them or did they log the handset when sold to you.

I would visit the shop where you purchased it from with everything you have and speak to the reps there.
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Anonymous
Posts: 0

phone broke lees than a year

yeah thats what i am going to do. i dont no if they logged it but i dont hold out much hope of them helping me out without recipte
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Anonymous
Posts: 0

phone broke lees than a year

The fone itself holds the information within it such as the imei number , software version it has, and the date of manufacture which they can pull up by simple codes punched into the keyboard.

This will show its under warranty.

Remember the warranty is attached to the handset and not the purchaser so if the issue is covered under the warranty terms and conditions then they have a duty of care.
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Anonymous
Posts: 0

phone broke lees than a year

i bought the phone less than a year ago but i dont no when it was manufactured so i dont no if that will work. its a sony ericcson c902